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Hive vs Smartsheet

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Hive
HiveAI-powered work management platform combining projects, chat, CRM, and automation.
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Smartsheet
SmartsheetA flexible work management platform that lets teams plan, track, and automate work.
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Overview
Description

Hive is a work management platform that pairs traditional project views (Kanban, Gantt, Calendar, Timeline, Table) with built-in chat, CRM, and finance tools so teams don't need as many separate apps. Its AI assistant, Buzz, helps plan, summarize, and automate work, and the platform includes proofing tools for reviewing creative assets.

Smartsheet is a cloud‑based work execution platform that combines the familiarity of spreadsheets with powerful collaboration, automation, and reporting tools. Teams use it to manage projects, track tasks, and align resources across departments. The platform offers customizable sheets, Gantt charts, dashboards, and real‑time alerts, enabling organizations to streamline processes, improve visibility, and make data‑driven decisions without needing extensive IT support.

Pricing
Freemium
Paid (Subscription)
Category
Project Management
Project Management
Best for
Teams wanting project management, chat, and light CRM in one platform
Project managers and collaborative teams
Specifications
deployment
Cloud/SaaS
Cloud/SaaS
open source
No
No
api available
Yes
Yes
support options
—
Email, Live Chat, Phone, Knowledge Base
key integrations
—
Slack, Microsoft Teams, Jira, Google Workspace, Salesforce, Zapier
Pros & Cons
Pros
  • Combines chat, CRM, and project management to reduce app-switching
  • Generous free tier including AI credits and 10 workspace members
  • Multiple project view types suit different team preferences
  • Enterprise-grade security certifications
  • Highly customizable spreadsheet‑like interface
  • Powerful automation without code
  • Strong reporting and dashboard capabilities
  • Extensive integration ecosystem
Cons
  • AI credits are metered and can run out on lower tiers
  • Free plan storage is limited to 200MB
  • CRM and finance tools add complexity some teams may not need
  • Steeper learning curve for advanced features
  • Limited offline functionality compared to native desktop apps
  • Pricing can be high for large enterprises
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

Hive offers an all‑in‑one chat, CRM, and project‑management suite with AI assistance and a generous free tier, while Smartsheet provides a highly customizable spreadsheet‑style platform with stronger reporting, dashboards, and integration breadth.

Key differences

  • •Hive includes native chat and built‑in CRM; Smartsheet does not.
  • •Smartsheet’s sheet‑based interface enables deep custom tables and forms, whereas Hive relies on preset project views.
  • •Hive provides AI‑driven planning, summarization, and document proofing; Smartsheet’s automation is rule‑based without AI.
  • •Smartsheet lists many specific integrations (Slack, Teams, Jira, etc.); Hive’s integration details are not specified.
  • •Security certifications (SOC2, GDPR, CCPA, ISO 27001) are explicitly listed for Hive; Smartsheet’s security details are not provided.
DimensionWinner

Pricing & value

Hive’s free tier includes AI credits and up to 10 members; Smartsheet’s free tier details are not specified.

Hive

Ease of use / learning curve

Hive offers multiple ready‑made views (Kanban, Gantt, etc.) and chat, while Smartsheet’s spreadsheet paradigm can be steeper to master.

Hive

Features & depth

Hive excels in AI assistance and built‑in CRM; Smartsheet excels in custom sheets, forms, and advanced reporting.

Tie

Integrations & ecosystem

Smartsheet lists specific integrations (Slack, Teams, Jira, Google Workspace, Salesforce, Zapier); Hive’s integrations are not listed.

Smartsheet

Collaboration

Hive embeds native team chat and collaborative notes directly in workspaces; Smartsheet relies on external tools.

Hive

Security & privacy

Hive explicitly holds SOC2, GDPR, CCPA, and ISO 27001 certifications; Smartsheet’s certifications are not mentioned.

Hive

Support

Smartsheet provides email, live chat, phone, and knowledge base support; Hive’s support options are not specified.

Smartsheet

Choose Hive if…

Teams that need integrated chat, CRM, and AI assistance with a low‑cost starter plan.

Choose Smartsheet if…

Organizations that require deep spreadsheet‑style customization, robust reporting, and a wide integration catalog.

Common questions

Can I use Hive’s AI features on the free plan?

Yes, Hive’s freemium tier includes AI credits, but they are metered and may run out for heavy use.

Does Smartsheet support offline editing?

Smartsheet offers native mobile apps with limited offline editing; full offline functionality is less robust than desktop apps.

Which platform has more built‑in security certifications?

Hive lists SOC2, GDPR, CCPA, and ISO 27001; Smartsheet does not specify any certifications in the provided facts.