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Folk vs Pipedrive

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Folk
FolkA simple, flexible CRM with AI assistants that automate follow-ups, research, and outreach.
Pipedrive
PipedriveSales-focused CRM built around the pipeline.
Overview
Description

Folk (folk.app) is a CRM built to centralize business relationships across email, calendar, social platforms, and thousands of other tools, then use AI assistants to automate repetitive sales work. It aims to capture the full context of a company's relationships in one simple CRM, with AI Assistants that learn from this data to automate busywork, including a Follow-up Assistant, Recap Assistant, Research Assistant, and Workflow Assistant. Folk includes the folkX Chrome extension for capturing and enriching leads directly from LinkedIn, one-click contact enrichment for emails and phone numbers, collaborative sales pipelines with dashboards, and integrations with over 6,000 tools. It offers native Windows and Mac desktop apps and iOS/Android mobile apps, and states it is trusted by over 5,000 companies, with high ratings on Product Hunt, the Chrome Web Store, and G2.

Pipedrive is a sales-first CRM designed around a visual pipeline, helping small and mid-size sales teams manage deals and activities without heavy configuration. It emphasizes simplicity and sales productivity.

Pricing
Paid (Subscription)
Paid (Subscription)

Plans from about $14/seat/month.

Category
CRM Software
CRM Software
Best for
Sales teams, agencies, startups, partnership teams, and venture capital firms managing relationships
Small and mid-size sales teams
Specifications
deployment
Cloud/SaaS
Cloud/SaaS
open source
No
No
api available
Yes
Yes
support options
Help center, priority support on Enterprise, dedicated account manager on Enterprise
—
key integrations
LinkedIn (folkX), Gmail, Outlook, WhatsApp, 6,000+ tools via integrations, public API
—
platforms
—
Web, iOS, Android
Pros & Cons
Pros
  • Deep LinkedIn integration via the folkX extension for fast lead capture
  • Multiple purpose-built AI assistants (follow-up, recap, research, workflow) reduce manual sales admin
  • Native desktop (Windows/Mac) and mobile (iOS/Android) apps beyond the web app
  • Transparent published pricing with a 14-day free trial and no credit card required
  • Simple and sales-focused
  • Easy pipeline visualization
  • Good value
  • Quick to adopt
Cons
  • No free tier - the trial is time-limited and a paid plan is required afterward
  • Enrichment and AI field usage are capped per plan, which may run out for high-volume users
  • API access and custom objects are locked behind the Premium tier and above
  • Less all-in-one than HubSpot
  • Fewer marketing features
  • Add-ons for advanced needs
Community & Metrics
Upvotes
0
6
User rating
Not enough data
4.3 (3)

What reviewers say

Folk Reviews

No reviews yet.

Pipedrive Reviews

4.3 (3)
Verified User

Good, not perfect

Tried Pipedrive recently. Upside: simple and sales-focused. Downside: fewer marketing features.

Verified User

Great crm

Pipedrive has been part of our stack. Quick to adopt. No real complaints. Would recommend.

Verified User

Recommend Pipedrive

Pipedrive has been part of our stack. Good value. No real complaints. Would recommend.

Read all reviews →

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Freshsales
Freshsales

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Salesflare
Salesflare

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Workable
Workable

Applicant tracking and HR platform with an AI agent that sources, screens, and engages candidates.

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Pipedrive
Pipedrive

Sales-focused CRM built around the pipeline.

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Zoho CRM
Zoho CRM

Affordable CRM within a huge business suite.

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HubSpot
HubSpot

An all-in-one CRM, marketing, and sales platform.

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Salesforce
Salesforce

The world's leading enterprise CRM platform.

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act
act

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The Verdict

AI-generated from listing data

Pipedrive offers a simple, low‑cost pipeline‑centric CRM ideal for small‑to‑mid sales teams, while Folk adds AI assistants and deep LinkedIn capture at higher price and complexity.

Key differences

  • •AI assistants (follow‑up, research, workflow) are built into Folk but not Pipedrive.
  • •Folk provides a native Windows/Mac desktop app and a LinkedIn capture extension; Pipedrive is web‑only with iOS/Android apps.
  • •Pipedrive’s pricing starts around $14/seat/month, whereas Folk’s pricing details are not disclosed and requires a paid plan after a short trial.
  • •Pipedrive’s feature set focuses on pipeline visualization and basic reporting; Folk emphasizes contact enrichment and automated sequences.
DimensionWinner

Pricing & value

Pipedrive lists a concrete $14/seat/month starting price; Folk’s pricing is undisclosed beyond a paid‑only model.

Pipedrive

Ease of use / learning curve

Pipedrive is described as simple, quick to adopt; Folk adds multiple AI assistants that may increase onboarding effort.

Pipedrive

Features & depth

Folk includes AI‑driven follow‑up, research, workflow automation, and LinkedIn enrichment not present in Pipedrive.

Folk

Integrations & ecosystem

Folk connects to 6,000+ tools and offers a dedicated LinkedIn extension; Pipedrive lists only email integration.

Folk

Collaboration

Folk offers shared pipelines with customizable roles; Pipedrive’s collaboration features are not detailed.

Folk

Scalability

Folk’s premium tiers unlock API, custom objects, and higher usage caps, indicating enterprise‑grade scaling; Pipedrive’s scaling limits not specified.

Folk

Support

Folk provides priority support and dedicated account managers for Enterprise; Pipedrive’s support options are not listed.

Folk

Choose Folk if…

Teams that require AI‑driven automation, LinkedIn lead capture, and extensive integrations, and can pay for premium features.

Choose Pipedrive if…

Small to mid‑size sales teams needing a low‑cost, easy‑to‑learn pipeline CRM.

Common questions

Which tool is cheaper to start with?

Pipedrive lists a starting price of about $14 per seat per month; Folk’s pricing is not disclosed and requires a paid plan after a 14‑day trial.

Do either of these provide AI‑assisted follow‑up or research?

Yes, Folk includes multiple AI assistants for follow‑up, research, and workflow automation; Pipedrive does not mention AI features.

Can I capture leads directly from LinkedIn?

Folk offers a Chrome extension (folkX) that captures and enriches LinkedIn leads; Pipedrive does not list LinkedIn integration.