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MSP360 Backup vs UrBackup

Side-by-side comparison of features, pricing, ratings, and alternatives.

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MSP360 Backup
MSP360 BackupCross-platform cloud backup for personal files, servers, and MSP client environments.
UrBackup
UrBackupOpen-source client-server backup software with image and file-level restores
Overview
Description

MSP360 Backup is a cross-platform backup solution for individuals, businesses, and managed service providers, offering file-level and image-based backup for Windows, macOS, and Linux systems as well as servers and virtual machines. It follows a bring-your-own-cloud model, letting users back up to storage providers like Amazon S3, Azure, and Wasabi rather than a proprietary cloud. The product includes AES encryption, immutable object lock support on higher tiers, and a centralized management console for organizations managing backups across many endpoints. It has been recognized with awards including G2 Leader status and an InfoTech Champion listing in 2026.

UrBackup is a free, open-source backup solution that combines full disk image backups with file-level backups, run from a central server across a network of client machines. Backups happen while systems remain in active use, and continuous folder monitoring lets it capture fast, near-real-time incremental changes rather than relying solely on scheduled full scans. Restores can be performed through a web interface, the client application, or directly from Windows Explorer, and a bootable USB image supports full bare-metal recovery. The project reports over 21,000 active server instances and is licensed under AGPLv3+, making it usable for both personal and commercial deployments without licensing fees, with cross-client deduplication to reduce storage consumption on the backup server.

Pricing
Freemium
Free
Category
Backup & Sync
Backup & Sync
Best for
MSPs, IT administrators, and businesses needing flexible bring-your-own-cloud backup
IT admins and self-hosters backing up networks of Windows, Mac, and Linux machines
Specifications
deployment
Desktop App
Self-hosted
open source
No
Yes
api available
No
No
support options
24/7 support on Managed tier, standard support otherwise
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key integrations
Amazon S3, Azure, Wasabi, Microsoft 365, Google Workspace, VMware, Hyper-V
—
Pros & Cons
Pros
  • Bring-your-own-cloud model avoids vendor lock-in to a proprietary storage cloud
  • Free tier available for personal workstation backup
  • Broad platform coverage including servers, VMs, and SaaS workloads
  • Recognized with multiple industry awards in 2026
  • Completely free and open source under AGPLv3+, including for commercial use
  • Combines image and file-level backup in one tool
  • Cross-client deduplication reduces storage costs significantly
  • Active project with over 21,000 reported server instances
Cons
  • Pricing structure is workload-based and can get complex for larger environments
  • Enterprise/Managed tier pricing is not published and requires contacting sales
  • More configuration-heavy than simple consumer backup tools
  • No official cloud-hosted version, so users must self-host and maintain the server
  • Interface and setup are more technical than most consumer backup tools
  • Official documentation and support rely heavily on community forums rather than dedicated commercial support
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

UrBackup is a completely free, self‑hosted solution that combines image and file backups, while MSP360 offers a freemium, cloud‑centric platform with broader SaaS and VM support but incurs costs for larger workloads.

Key differences

  • •UrBackup requires self‑hosting and no licensing fees; MSP360 can use third‑party cloud storage but has paid tiers.
  • •UrBackup provides built‑in bare‑metal restore via bootable images; MSP360 focuses on SaaS (Microsoft 365, Google Workspace) and VM backups.
  • •UrBackup’s UI is more technical and community‑supported; MSP360 includes a polished management console with optional 24/7 support.
  • •UrBackup has no official cloud integration; MSP360 integrates with Amazon S3, Azure, Wasabi, etc.
  • •UrBackup is open‑source (AGPLv3+); MSP360 is proprietary and not open‑source.
DimensionWinner

Pricing & value

UrBackup is free and open‑source; MSP360’s advanced features require paid tiers.

UrBackup

Ease of use / learning curve

MSP360 provides a polished desktop app and management console; UrBackup’s setup is more technical.

MSP360 Backup

Features & depth

MSP360 covers SaaS (Microsoft 365, Google Workspace) and VM backups; UrBackup focuses on file/image backups only.

MSP360 Backup

Integrations & ecosystem

MSP360 lists integrations with S3, Azure, Wasabi, Microsoft 365, Google Workspace, VMware, Hyper‑V; UrBackup has none listed.

MSP360 Backup

Support

MSP360 offers 24/7 support on Managed tier; UrBackup relies on community forums.

MSP360 Backup

Security & privacy

Both use AES encryption; UrBackup’s open‑source code allows audit, MSP360’s immutable lock is only on Pro/Managed.

Tie

Scalability / lock‑in

MSP360’s bring‑your‑own‑cloud model scales via public clouds; UrBackup requires self‑hosted storage, limiting external scaling.

MSP360 Backup

Choose MSP360 Backup if…

MSPs or businesses that want cloud‑based storage options, SaaS/VM backup, and optional paid support.

Choose UrBackup if…

IT admins or self‑hosters needing a zero‑cost, open‑source backup with image restores and willing to manage their own server.

Common questions

Can I use UrBackup with a public cloud provider?

No; UrBackup is self‑hosted only and has no built‑in cloud integrations.

Does MSP360 require a subscription for basic file backups?

A free tier exists for personal workstation backups; larger or business workloads need paid tiers.

Which tool offers built‑in bare‑metal recovery?

UrBackup provides a bootable image for bare‑metal restore; MSP360 does not list this capability.