Duplicati vs MSP360 Backup
Side-by-side comparison of features, pricing, ratings, and alternatives.
Duplicati is a free, open-source backup client that securely stores encrypted, incremental, compressed backups on cloud storage services and remote file servers. It works with standard protocols like FTP, SSH, WebDAV as well as popular services like Microsoft OneDrive, Amazon S3, Google Drive, box.com, Mega, hubiC and many others.
MSP360 Backup is a cross-platform backup solution for individuals, businesses, and managed service providers, offering file-level and image-based backup for Windows, macOS, and Linux systems as well as servers and virtual machines. It follows a bring-your-own-cloud model, letting users back up to storage providers like Amazon S3, Azure, and Wasabi rather than a proprietary cloud. The product includes AES encryption, immutable object lock support on higher tiers, and a centralized management console for organizations managing backups across many endpoints. It has been recognized with awards including G2 Leader status and an InfoTech Champion listing in 2026.
- Free and open-source
- Supports a wide range of cloud storage services and remote file servers
- Encrypts backups to ensure data security and confidentiality
- Compresses backups to reduce storage space requirements
- Bring-your-own-cloud model avoids vendor lock-in to a proprietary storage cloud
- Free tier available for personal workstation backup
- Broad platform coverage including servers, VMs, and SaaS workloads
- Recognized with multiple industry awards in 2026
- Steep learning curve for beginners
- Limited user interface and user experience
- May require technical expertise for configuration and troubleshooting
- Pricing structure is workload-based and can get complex for larger environments
- Enterprise/Managed tier pricing is not published and requires contacting sales
- More configuration-heavy than simple consumer backup tools
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The Verdict
AI-generated from listing dataMSP360 Backup offers a paid, MSP‑focused solution with broader platform and SaaS coverage and built‑in encryption options, while Duplicati is a free, open‑source tool that requires more technical skill and offers fewer enterprise features.
Key differences
- •Pricing model: MSP360 has a freemium tier and paid workloads; Duplicati is completely free.
- •Target audience: MSP360 is built for managed service providers and businesses; Duplicati targets IT pros comfortable with DIY setups.
- •Feature depth: MSP360 includes image‑based backups, immutable object lock, and 24/7 support on managed tier; Duplicati provides file‑level backups, compression, and community support only.
- •Integration scope: MSP360 natively integrates with many cloud storage providers plus VMware/Hyper‑V and SaaS apps; Duplicati lists fewer cloud services and no hypervisor integrations.
- •Support: MSP360 offers paid 24/7 support; Duplicati relies on community forums and documentation.
Pricing & value
Duplicati is free and open‑source, while MSP360 requires paid tiers for most business workloads.
Ease of use / learning curve
MSP360 provides a GUI and managed console; Duplicati has a limited UI and steep learning curve.
Features & depth
MSP360 offers image‑based backups, immutable lock, and SaaS data protection; Duplicati focuses on file‑level backups only.
Integrations & ecosystem
MSP360 integrates with cloud storage, VMware, Hyper‑V, Microsoft 365, Google Workspace; Duplicati lists fewer cloud services and no hypervisor support.
Support
MSP360 provides 24/7 support on Managed tier; Duplicati only has community support.
Security & privacy
MSP360 offers AES‑128/192/256 encryption and immutable object lock; Duplicati encrypts backups but lacks immutable lock.
Scalability
MSP360 is designed for MSPs managing many clients and servers; Duplicati is better suited for single‑admin or small environments.
Choose Duplicati if…
Tech‑savvy users or small teams wanting a free, open‑source backup tool.
Choose MSP360 Backup if…
Businesses or MSPs needing multi‑platform, image‑based backups with professional support.
Common questions
Can I use my existing cloud storage with each product?
Yes. MSP360 lets you choose Amazon S3, Azure, Wasabi, etc.; Duplicati supports many services including OneDrive, S3, Google Drive.
What support is available if I run into issues?
MSP360 offers 24/7 support on its Managed tier; Duplicati provides only community forums and documentation.
Is immutable backup protection available?
Only MSP360 offers immutable object lock on its Pro and Managed tiers; Duplicati does not.