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Infusionsoft vs Pipedrive

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Infusionsoft
InfusionsoftAll-in-one CRM, marketing automation, and e‑commerce for small businesses
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Pipedrive
PipedriveSales-focused CRM built around the pipeline.
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Overview
Description

Infusionsoft, now part of Keap, delivers a unified platform that combines contact management, email marketing, sales automation, and online payments. It helps small businesses streamline lead capture, nurture prospects, and close deals without juggling multiple tools. The solution offers customizable pipelines, automated follow‑ups, and detailed reporting, enabling entrepreneurs to save time and focus on growth. Its cloud‑based architecture ensures access from any device, while integrations with popular apps extend its capabilities.

Pipedrive is a sales-first CRM designed around a visual pipeline, helping small and mid-size sales teams manage deals and activities without heavy configuration. It emphasizes simplicity and sales productivity.

Pricing
Paid (Subscription)
Paid (Subscription)

Plans from about $14/seat/month.

Category
CRM Software
CRM Software
Best for
Small businesses and solopreneurs
Small and mid-size sales teams
Specifications
deployment
Cloud/SaaS
Cloud/SaaS
open source
No
No
api available
Yes
Yes
support options
Email, Live Chat, Phone, Knowledge Base
—
key integrations
QuickBooks, Shopify, WordPress, Zapier, Stripe
—
platforms
—
Web, iOS, Android
Pros & Cons
Pros
  • All‑in‑one platform reduces tool sprawl
  • Powerful automation reduces manual work
  • Strong e‑commerce and payment features
  • Detailed reporting for data‑driven decisions
  • Simple and sales-focused
  • Easy pipeline visualization
  • Good value
  • Quick to adopt
Cons
  • Steeper learning curve for new users
  • Higher price point compared to basic CRMs
  • Limited customization of UI layouts
  • Less all-in-one than HubSpot
  • Fewer marketing features
  • Add-ons for advanced needs
Community & Metrics
Upvotes
0
6
User rating
Not enough data
4.3 (3)

What reviewers say

Infusionsoft Reviews

No reviews yet.

Pipedrive Reviews

4.3 (3)
Verified User

Good, not perfect

Tried Pipedrive recently. Upside: simple and sales-focused. Downside: fewer marketing features.

Verified User

Great crm

Pipedrive has been part of our stack. Quick to adopt. No real complaints. Would recommend.

Verified User

Recommend Pipedrive

Pipedrive has been part of our stack. Good value. No real complaints. Would recommend.

Read all reviews →

More alternatives & similar tools

Alternatives to Infusionsoft

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Pipedrive
Pipedrive

Sales-focused CRM built around the pipeline.

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Ontraport
Ontraport

All-in-one CRM, marketing automation, and payments platform for established small businesses.

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Keap
Keap

CRM and marketing automation platform built for small businesses to capture leads and automate follow-up.

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Vtiger
Vtiger

AI-powered CRM unifying sales, marketing, and support in one shared customer view.

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Alternatives to Pipedrive

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Zoho CRM
Zoho CRM

Affordable CRM within a huge business suite.

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HubSpot
HubSpot

An all-in-one CRM, marketing, and sales platform.

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Salesforce
Salesforce

The world's leading enterprise CRM platform.

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act
act

Run GitHub Actions locally with a single CLI command

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The Verdict

AI-generated from listing data

Pipedrive is a simple, sales‑focused CRM ideal for teams that just need pipeline management, while Infusionsoft offers a broader all‑in‑one suite for businesses that require integrated marketing automation and e‑commerce.

Key differences

  • •Pipedrive centers on visual pipeline and deal tracking; Infusionsoft adds marketing automation, payment processing, and landing‑page tools.
  • •Pipedrive pricing starts at about $14/seat/month; Infusionsoft pricing details are not provided.
  • •Infusionsoft lists multiple native integrations (QuickBooks, Shopify, WordPress, Zapier, Stripe); Pipedrive integrations are not specified.
  • •Pipedrive is noted for quick adoption and ease of use; Infusionsoft has a steeper learning curve.
  • •Infusionsoft includes multi‑channel support options (email, live chat, phone, knowledge base); Pipedrive support options are not listed.
DimensionWinner

Pricing & value

Pipedrive has a disclosed low entry price (~$14/seat/month); Infusionsoft price is not specified.

Pipedrive

Ease of use / learning curve

Pipedrive is described as simple and quick to adopt; Infusionsoft is noted to have a steeper learning curve.

Pipedrive

Features & depth

Infusionsoft provides marketing automation, e‑commerce, payment processing, and dynamic forms; Pipedrive focuses on pipeline and basic sales tracking.

Infusionsoft

Integrations & ecosystem

Infusionsoft lists key integrations (QuickBooks, Shopify, WordPress, Zapier, Stripe); Pipedrive integrations are not listed.

Infusionsoft

Support

Infusionsoft offers email, live chat, phone, and knowledge base; Pipedrive support options are not specified.

Infusionsoft

Choose Infusionsoft if…

Small businesses or solopreneurs needing CRM plus marketing automation and built‑in e‑commerce.

Choose Pipedrive if…

Small to mid‑size sales teams that need a straightforward pipeline CRM.

Common questions

Which tool is cheaper to start with?

Pipedrive starts at about $14 per seat per month; Infusionsoft pricing is not disclosed in the provided facts.

Do both products support email integration?

Yes. Pipedrive includes email integration and automation; Infusionsoft offers two‑way email sync with contact records.

Can I process credit‑card payments directly in the CRM?

Infusionsoft includes integrated payment processing (credit card, PayPal, ACH); Pipedrive does not list payment processing features.