IBackup vs MSP360 Backup
Side-by-side comparison of features, pricing, ratings, and alternatives.
IBackup is a cloud backup service from Pro Softnet aimed at small and midsize businesses, protecting data across Windows, Mac, Linux, and mobile devices from a single account. Beyond endpoint backup, it covers enterprise applications and servers including SQL Server, Exchange, SharePoint, and Oracle. IBackup also offers dedicated backup plans for Microsoft 365 and Google Workspace with per-seat annual pricing, a web-based manager for browsing and restoring files remotely, and disaster recovery planning tools. The company reports serving more than 100,000 customers and offers a 15-day evaluation period on its plans.
MSP360 Backup is a cross-platform backup solution for individuals, businesses, and managed service providers, offering file-level and image-based backup for Windows, macOS, and Linux systems as well as servers and virtual machines. It follows a bring-your-own-cloud model, letting users back up to storage providers like Amazon S3, Azure, and Wasabi rather than a proprietary cloud. The product includes AES encryption, immutable object lock support on higher tiers, and a centralized management console for organizations managing backups across many endpoints. It has been recognized with awards including G2 Leader status and an InfoTech Champion listing in 2026.
- Covers both endpoints and enterprise servers/apps in one vendor
- Dedicated, reasonably priced Microsoft 365 and Google Workspace backup plans
- Long track record as a backup vendor (Pro Softnet)
- Web manager allows restores without the desktop client
- Bring-your-own-cloud model avoids vendor lock-in to a proprietary storage cloud
- Free tier available for personal workstation backup
- Broad platform coverage including servers, VMs, and SaaS workloads
- Recognized with multiple industry awards in 2026
- Entry-tier storage (10GB) is small for the base price
- Interface and branding feel dated next to newer cloud backup entrants
- Enterprise app backup (SQL, Exchange, Oracle) likely needs a higher-tier or custom plan
- Pricing structure is workload-based and can get complex for larger environments
- Enterprise/Managed tier pricing is not published and requires contacting sales
- More configuration-heavy than simple consumer backup tools
More alternatives & similar tools
Alternatives to IBackup
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Cross-platform cloud backup for personal files, servers, and MSP client environments.
Alternatives to MSP360 Backup
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The Verdict
AI-generated from listing dataMSP360 Backup offers flexible BYO‑cloud storage and broader platform coverage, while IBackup bundles SaaS‑specific plans with a simpler web UI; choose based on need for storage flexibility versus all‑in‑one SaaS backup.
Key differences
- •MSP360 lets you store backups in any cloud you choose (Amazon S3, Azure, Wasabi, etc.); IBackup uses its own cloud service only.
- •MSP360 supports full image‑based backups of servers and VMs; IBackup focuses on endpoint, server, and SaaS data without VM imaging.
- •IBackup includes dedicated Microsoft 365 and Google Workspace plans with preset storage; MSP360 backs up those services but without separate storage tiers.
- •MSP360’s free tier covers personal workstations; IBackup’s entry tier starts at 10 GB storage for a paid plan.
- •Support differs: MSP360 offers 24/7 support on Managed tier; IBackup provides email/phone support without a premium‑only guarantee.
Pricing & value
MSP360 has a freemium tier and BYO‑cloud model, avoiding extra storage fees; IBackup’s paid plans start with limited 10 GB.
Ease of use / learning curve
IBackup’s web‑based manager lets users restore without desktop client, perceived as simpler than MSP360’s more configuration‑heavy setup.
Features & depth
MSP360 provides full image backups, immutable object lock, and AES‑256 encryption, exceeding IBackup’s endpoint‑focused features.
Integrations & ecosystem
MSP360 integrates with multiple clouds, VMware, Hyper‑V, and SaaS apps; IBackup lists fewer integrations.
Scalability
MSP360’s workload‑based pricing and BYO‑cloud allow scaling across large environments; IBackup’s storage caps per seat may limit growth.
Support
MSP360 offers 24/7 support on its Managed tier, whereas IBackup only mentions email/phone support.
Security & privacy
MSP360 includes immutable object lock and selectable AES‑128/192/256 encryption; IBackup’s security specifics not detailed.
Choose IBackup if…
Small‑to‑midsize businesses that want a single SaaS‑focused backup solution with a simple web UI.
Choose MSP360 Backup if…
MSPs or enterprises needing flexible cloud storage, VM imaging, and advanced security controls.
Common questions
Can I use my existing cloud storage with these tools?
Yes, MSP360 lets you choose Amazon S3, Azure, Wasabi, etc.; IBackup stores data only in its own cloud.
Do they both back up Microsoft 365 and Google Workspace?
Both back up those SaaS services; MSP360 includes them in its general backup suite, while IBackup offers dedicated plans with preset storage.
What support is available if I need help quickly?
MSP360 provides 24/7 support on its Managed tier; IBackup offers standard email and phone support without a premium guarantee.