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Bitrix24 vs Hive

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Bitrix24
Bitrix24All-in-one free CRM, project management and collaboration platform
Hive
HiveAI-powered work management platform combining projects, chat, CRM, and automation.
Overview
Description

Bitrix24 combines CRM, task management, document sharing and video conferencing into a single cloud workspace. It lets teams capture leads, track sales pipelines, assign tasks and automate routine processes without switching apps. The platform offers a free tier for unlimited users, with optional paid upgrades for advanced automation, storage and support. It works on web browsers and native mobile apps, making remote collaboration seamless.

Hive is a work management platform that pairs traditional project views (Kanban, Gantt, Calendar, Timeline, Table) with built-in chat, CRM, and finance tools so teams don't need as many separate apps. Its AI assistant, Buzz, helps plan, summarize, and automate work, and the platform includes proofing tools for reviewing creative assets.

Pricing
Freemium
Freemium
Category
CRM Software
Project Management
Best for
Small and medium businesses, remote teams
Teams wanting project management, chat, and light CRM in one platform
Specifications
open source
No
No
api available
Yes
Yes
support options
Email, Live Chat, Phone
—
key integrations
Slack, Outlook, Mailchimp, Zapier, Google Workspace
—
deployment
—
Cloud/SaaS
Pros & Cons
Pros
  • Generous free tier with unlimited users
  • All core tools in one integrated platform
  • Both cloud and self‑hosted deployment options
  • Extensive automation and API capabilities
  • Combines chat, CRM, and project management to reduce app-switching
  • Generous free tier including AI credits and 10 workspace members
  • Multiple project view types suit different team preferences
  • Enterprise-grade security certifications
Cons
  • Interface can feel cluttered for new users
  • Advanced features require paid plans
  • Self‑hosted setup may need technical expertise
  • AI credits are metered and can run out on lower tiers
  • Free plan storage is limited to 200MB
  • CRM and finance tools add complexity some teams may not need
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

Hive offers AI‑driven project management with built‑in chat and CRM, while Bitrix24 provides a broader free CRM‑centric suite with optional self‑hosting; choose Hive for AI automation and tighter security, Bitrix24 for unlimited free users and more deployment flexibility.

Key differences

  • •Hive includes an AI assistant (Buzz) for project planning and document proofing; Bitrix24 does not list AI features.
  • •Hive’s free tier limits storage to 200 MB and AI credits, whereas Bitrix24’s free tier offers unlimited users and no explicit storage cap.
  • •Hive provides SOC2, GDPR, CCPA, ISO 27001 certifications; Bitrix24’s security certifications are not specified.
  • •Bitrix24 offers a self‑hosted deployment option; Hive is cloud‑only.
  • •Bitrix24 lists specific integrations (Slack, Outlook, Mailchimp, Zapier, Google Workspace); Hive’s integrations are not detailed.
DimensionWinner

Pricing & value

Both are freemium, but Bitrix24’s free tier supports unlimited users without storage limits, whereas Hive’s free tier caps storage at 200 MB and AI credits.

Bitrix24

Ease of use / learning curve

Hive’s focused set of project, chat, and CRM tools is less cluttered than Bitrix24’s feature‑dense interface, which can feel overwhelming.

Hive

Features & depth

Bitrix24 includes video conferencing, extensive document library, and broader CRM functions; Hive’s feature set is narrower but adds AI assistance.

Bitrix24

Integrations & ecosystem

Bitrix24 lists multiple native integrations (Slack, Outlook, Mailchimp, Zapier, Google Workspace); Hive’s integration details are not provided.

Bitrix24

Collaboration

Bitrix24 offers built‑in video conferencing for up to 100 participants; Hive relies on native chat without video calling.

Bitrix24

Scalability

Hive provides enterprise‑grade security certifications (SOC2, GDPR, CCPA, ISO 27001) indicating readiness for larger regulated organizations.

Hive

Support

Bitrix24 specifies email, live chat, and phone support; Hive’s support channels are not listed.

Bitrix24

Security & privacy

Hive holds SOC2, GDPR, CCPA, and ISO 27001 certifications; Bitrix24’s security certifications are not mentioned.

Hive

Migration / lock‑in

Bitrix24 offers a self‑hosted option, reducing vendor lock‑in; Hive is cloud‑only.

Bitrix24

Choose Bitrix24 if…

Small‑to‑medium businesses seeking unlimited free users, built‑in video calls, and self‑hosting flexibility.

Choose Hive if…

Teams that need AI‑assisted project planning, strong security compliance, and prefer a single cloud workspace.

Common questions

Can I use either platform for free with unlimited users?

Bitrix24’s free tier allows unlimited users; Hive’s free tier limits storage to 200 MB and includes metered AI credits.

Which tool offers stronger data security certifications?

Hive lists SOC2, GDPR, CCPA, and ISO 27001 certifications; Bitrix24 does not specify such certifications.

Do both platforms support integration with other SaaS tools?

Bitrix24 explicitly integrates with Slack, Outlook, Mailchimp, Zapier, and Google Workspace; Hive’s integration details are not provided.