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Bitrix24

Bitrix24

All-in-one free CRM, project management and collaboration platform

Our Verdict

Best for

SMBs or remote teams wanting a free all‑in‑one CRM and project suite

Skip if

Those who need a clean UI or avoid technical self‑hosted setup

What is Bitrix24?

Bitrix24 combines CRM, task management, document sharing and video conferencing into a single cloud workspace. It lets teams capture leads, track sales pipelines, assign tasks and automate routine processes without switching apps. The platform offers a free tier for unlimited users, with optional paid upgrades for advanced automation, storage and support. It works on web browsers and native mobile apps, making remote collaboration seamless.

SpecificationsAI-estimated

open source❌ No
api available✅ Yes
support optionsEmail, Live Chat, Phone
key integrationsSlack, Outlook, Mailchimp, Zapier, Google Workspace

Key Features of Bitrix24

Unified CRM tracks leads, contacts, deals and integrates with email to log communications automatically.
Kanban‑style task boards let teams plan, assign and monitor work across projects with deadlines and dependencies.
Built‑in video conferencing supports up to 100 participants, screen sharing and meeting recordings.
Document library provides versioned storage, real‑time editing and permission controls for team files.
Automation rules trigger actions such as email alerts, task creation or status changes based on custom conditions.
Time‑tracking timer can be started on any task, feeding billable hours directly into the CRM.
Self‑hosted option lets enterprises run Bitrix24 on their own servers for full data control.
Extensive REST API enables integration with third‑party services and custom extensions.

Use Cases for Bitrix24

1

Sales Pipeline Management

Track leads from capture to closing with automated follow‑ups.

2

Remote Project Coordination

Assign tasks, hold video meetings and share files for distributed teams.

3

Customer Support Ticketing

Log support requests in the CRM and route them to the right agents.

4

HR Onboarding Workflow

Automate new‑hire paperwork, training tasks and approvals.

Pros & Cons of Bitrix24

Pros

  • Generous free tier with unlimited users
  • All core tools in one integrated platform
  • Both cloud and self‑hosted deployment options
  • Extensive automation and API capabilities

Cons

  • Interface can feel cluttered for new users
  • Advanced features require paid plans
  • Self‑hosted setup may need technical expertise

Frequently Asked Questions

Is there a limit on the number of users in the free plan?

No, the free tier allows unlimited users, but storage and some advanced features are limited.

Can I migrate data from another CRM to Bitrix24?

Yes, Bitrix24 provides import tools for contacts, leads and deals from CSV or popular CRMs.

Does Bitrix24 offer mobile apps?

Yes, native iOS and Android apps provide full access to CRM, tasks and communication tools.

Is there a self‑hosted version?

Yes, Bitrix24 offers an on‑premises edition that can be installed on Windows or Linux servers.

Pricing Overview

View full pricing →
Freemium

Free

Free

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GaussBox is a cloud-based all-in-one business management platform designed to bring company operations into a single connected system. It brings together company data, teams, projects, sales, and finances, while adding AI-powered assistance through Gauss Mind. The platform is built around a modular philosophy: organizations can start with lightweight mini solutions such as Start, Documents, Log in, Equipment, Leads, and Tasks, then grow into advanced modules for CRM and sales, projects and teams, work orders, eLearning, or a full ERP. Each module addresses a concrete operational need. The Documents module provides a digital archive with templates and document statuses; Log in uses QR check-in to handle working hours; Equipment assigns and tracks assets with QR codes; Leads organizes contacts and sales opportunities; and Tasks supports project management. Advanced modules add catalogs, budgets, invoicing, quality control, and learner analytics. Because GaussBox is web-based and requires no installation, users can access their workspace from any internet-connected device. GaussBox also emphasizes compliance and automation. It supports automatic invoice fiscalization, eInvoice delivery in UBL 2.1 format, integration with intermediaries such as Moj-eRačun and Fina, and is aligned with ISO and NIS2 standards. The Gauss Mind AI layer includes a virtual assistant, document processing, and custom chatbots to reduce manual workload. With more than 10,000 users and testimonials from schools, public institutions, and businesses, GaussBox positions itself as a practical digitalization partner for organizations that want to modernize operations without juggling multiple tools.

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About the Product

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Target AudienceSmall and medium businesses, remote teams

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