Bitrix24
All-in-one free CRM, project management and collaboration platform
Best for
SMBs or remote teams wanting a free all‑in‑one CRM and project suite
Skip if
Those who need a clean UI or avoid technical self‑hosted setup
What is Bitrix24?
Bitrix24 combines CRM, task management, document sharing and video conferencing into a single cloud workspace. It lets teams capture leads, track sales pipelines, assign tasks and automate routine processes without switching apps. The platform offers a free tier for unlimited users, with optional paid upgrades for advanced automation, storage and support. It works on web browsers and native mobile apps, making remote collaboration seamless.
SpecificationsAI-estimated
Key Features of Bitrix24
Use Cases for Bitrix24
Sales Pipeline Management
Track leads from capture to closing with automated follow‑ups.
Remote Project Coordination
Assign tasks, hold video meetings and share files for distributed teams.
Customer Support Ticketing
Log support requests in the CRM and route them to the right agents.
HR Onboarding Workflow
Automate new‑hire paperwork, training tasks and approvals.
Pros & Cons of Bitrix24
Pros
- Generous free tier with unlimited users
- All core tools in one integrated platform
- Both cloud and self‑hosted deployment options
- Extensive automation and API capabilities
Cons
- Interface can feel cluttered for new users
- Advanced features require paid plans
- Self‑hosted setup may need technical expertise
Frequently Asked Questions
Is there a limit on the number of users in the free plan?
No, the free tier allows unlimited users, but storage and some advanced features are limited.
Can I migrate data from another CRM to Bitrix24?
Yes, Bitrix24 provides import tools for contacts, leads and deals from CSV or popular CRMs.
Does Bitrix24 offer mobile apps?
Yes, native iOS and Android apps provide full access to CRM, tasks and communication tools.
Is there a self‑hosted version?
Yes, Bitrix24 offers an on‑premises edition that can be installed on Windows or Linux servers.
Pricing Overview
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