Best Web Helpdesk Software

AI-first customer service platform combining a live AI agent, Copilot, and omnichannel inbox.

Shared Slack‑style channels for seamless customer support

Helpdesk that centralizes e‑commerce support tickets with order data.

Enterprise voice AI agents that hold real, lifelike conversations across phone and chat.

Cloud-based business phone system with AI voice agents and call center features.

Multichannel customer communication platform combining live chat, chatbot, and email.

AI-native customer service platform combining CRM data with omnichannel support.

A web-based open source helpdesk and customer support system

AI-native helpdesk that autonomously resolves routine ecommerce support tickets end to end.

Shared inbox and customer communication hub for support teams

Shared inbox and knowledge base for small support teams

AI-powered customer feedback management that turns requests into product decisions.

Open source CRM for the world

Cloud helpdesk platform for support teams

Collaborative team inbox that turns email into a shared workspace with chat and tasks.

Full-stack AI support platform for customer service and internal help desk teams.

All-in-one customer messaging platform for live chat, inbox, bots and helpdesk

Live chat, chatbots and AI support for SMBs

Unified inbox for email, chat, and social messaging support

AI help desk that automates ticket resolution to scale support without headcount

Open source omnichannel customer support platform with AI

Customer service platform for support teams

AI-powered live chat and helpdesk platform for real-time customer support and sales.

Completely free live chat and customer messaging platform with unlimited agents and volume.