PolyAI

C3 AI Suite

C3 AI Suite is a comprehensive, model-driven development environment that enables enterprises to design, deploy, and operate AI applications at scale. It combines data integration, model management, and operational monitoring in a single, cloud-native platform. The suite supports end‑to‑end AI lifecycles, from data ingestion and feature engineering to model training, deployment, and continuous improvement, helping organizations accelerate digital transformation and drive AI‑powered business outcomes.

Enterprise Bot

Enterprise Bot is a conversational automation platform purpose-built for contact centers and large enterprises. It combines human-like AI conversations with automated workflows to help organizations resolve customer inquiries faster, reduce operational costs, and improve customer experience without adding headcount. The platform covers the entire customer journey, from high-volume support triage to end-to-end process execution, and can be embedded directly into existing call center ecosystems. At the core of Enterprise Bot is a unified AI engine that powers omnichannel engagement across voice, email, and chat. It offers AI Agent Assist with real-time call guidance, live transcription, automated call summaries, and smart wrap-ups, enabling human agents to focus on complex conversations. For more autonomous operations, its Agentic AI capabilities can complete entire workflows from start to finish, using tool calling and Model Context Protocols to take real actions and scale intelligently. Enterprises such as Callpoint, SWICA, and Kantonsspital Winterthur have deployed Enterprise Bot to improve customer service, create digital employees, and reduce agent workload. Customer-reported results include a 60% reduction in training effort for new agents, a 30% reduction in average handling time within one week, and an 8% reduction in customer data collection effort. The platform also provides native integrations with CRM, CCaaS, and backend systems, multilingual support, and enterprise-grade security with built-in audit trails.

UpTroop

AI Readiness Platform for Frontline BFSI Teams. It transforms existing content into daily voice-based practice via WhatsApp, measures execution readiness with skill-level scoring, supports 11+ languages, and provides leadership dashboards. Designed to complement LMS as a readiness layer.

Voiceflow

Voiceflow is a conversational AI platform that lets CX and product teams design, test, and deploy AI agents across web chat, phone, and mobile channels using a visual workflow builder. Teams can choose from multiple LLM providers or bring their own model, and connect agents to business systems like Salesforce, Zendesk, and Shopify. The platform includes staging and production environments, real-time observability, and LLM-powered evaluation of agent responses, alongside enterprise-grade security such as SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliance. It is built for enterprise CX and support teams in industries such as financial services, travel, insurance, and automotive that need governed, auditable AI agents rather than a simple scripted chatbot.

Crafter.ai

Crafter.ai is a no-code AI Agents Studio designed for businesses to create custom AI agents for automating various operational processes. This platform empowers companies to integrate artificial intelligence seamlessly into their existing systems, thereby enhancing operational efficiency. The studio leverages cutting-edge technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Conversation Design, all within a single, user-friendly no-code interface. It offers versatile AI solutions tailored for different business areas, including customer care, sales and marketing, human resources, and other administrative or logistical functions. With a focus on actionable insights, Crafter.ai provides a comprehensive analytics dashboard for monitoring AI agent performance in real-time. This includes key performance indicators, conversation analysis, and trend identification, all aimed at continuous optimization. The platform also ensures robust integration capabilities with existing business systems through RESTful APIs, webhooks, and native support for popular communication channels.

SuperCalls

SuperCalls is an AI-driven bulk call platform that helps individuals and teams reach hundreds of contacts in minutes. Instead of manually dialing one number at a time, users upload a CSV list of phone numbers, write a ChatGPT prompt that guides the conversation, and the voice bot places calls simultaneously. Each conversation is designed to feel natural and human, and the system extracts structured data from every call for easier follow-up. SuperCalls is built around a simple workflow: import contacts, define the prompt, and start a batch call. The AI handles the conversation, then produces call summaries, transcriptions, and automatic tags. Completed calls appear on a Kanban board, where cards move to relevant columns based on the outcome so users can prioritize next steps. The interface is mobile-friendly, allowing outreach management from a phone while on the go. The product is positioned as a lifetime-deal tool with a one-time payment rather than monthly fees. It integrates with Bland AI as the voice-calling engine and OpenAI for call processing, so users bring their own API keys and pay those providers directly for usage. SuperCalls is suitable for sales teams, recruiters, and anyone coordinating group events, reminders, or personal outreach.