What is Epsilla?
Epsilla is an enterprise-grade Agent-as-a-Service platform designed to help organizations build and deploy vertical AI agents without managing complex infrastructure. The platform combines a no-code AI agent builder, RAG as a Service, and comprehensive agent management tools, making it accessible to both technical and non-technical teams. It is positioned as a solution for creating domain-specific assistants powered by enterprise knowledge and private data. At its core, Epsilla runs on HarnessRouter, a unified runtime layer for agent harnesses. This allows users to run Codex, Claude Code, Hermes, DeepSeek, Qwen Code, and more through a single Agent API, with serverless sandboxes, sessions, streaming, files, and cost controls handled automatically. Epsilla also supports flexible deployment options including managed SaaS, on-premise installation, and private cloud, along with enterprise-grade multi-tenancy, granular permissions, and SOC 2 Type 1 certification. Epsilla targets a wide range of industries, including manufacturing, healthcare, financial services, legal, construction, publishing, education, and inbound sales. Customers such as Stanford Medicine, Samsung E&A, TigerGraph, Enigma, and MTR use the platform to build knowledge-based chatbots, streamline research management, improve customer support, and automate document processing. The platform is especially suited for enterprises that want to deploy AI agents quickly without needing a large engineering team.
SpecificationsAI-estimated
Key Features of Epsilla
Use Cases for Epsilla
Manufacturing Automation
Deploy AI agents for manufacturing process automation and equipment maintenance.
Research Management
Streamline research publication management and discovery with domain-specific chatbots.
Inbound Sales and Customer Support
Convert leads faster with intelligent call routing and automated follow-ups.
Construction Planning
Optimize construction planning and site management through intelligent automation.
Publishing and Libraries
Drive traffic with AI-powered content discovery and engagement tools.
Financial Services
Use AI-powered financial analysis and automated document processing.
Healthcare Workflows
Enhance patient care and optimize clinical workflows through AI integration.
Legal Document Processing
Transform legal practice with AI-powered document processing and legal Q&A.
How to use Epsilla?
Create your Epsilla account
Sign up for free or book a demo to get access to the platform.
Upload knowledge base data
Upload enterprise documents and data in various formats; Epsilla handles embedding, indexing, and querying.
Build an AI agent visually
Use the no-code drag-and-drop builder to design the agent flow, select models, and customize the UI.
Integrate via API or channel
Connect the agent to your own UI using Epsilla's API or via HarnessRouter for multiple harnesses.
Deploy and monitor
Choose a deployment option, launch for users, and monitor performance through agent management dashboards.
Pros & Cons of Epsilla
Pros
- No-code visual builder lets non-technical teams create sophisticated AI agents.
- RAG as a Service makes it easy to ground agents in enterprise knowledge bases without managing vector infrastructure.
- HarnessRouter integration provides one API to run and switch between leading agent harnesses like Codex and Claude Code.
- Flexible deployment options include managed SaaS, on-premise, and private cloud.
- Enterprise-grade features such as multi-tenancy, granular permissions, and SOC 2 Type 1 certification.
Cons
- Specific pricing is not detailed on the homepage, so cost transparency requires visiting the pricing page or contacting sales.
- Data source connectors and the complete list of supported LLMs and embedding models are not fully documented on the homepage.
- Dependence on third-party harness and LLM providers may introduce external service variability.
- Some advanced enterprise features and industry-specific customization may require a sales conversation rather than fully self-serve setup.
Frequently Asked Questions
Who can use Epsilla?
Epsilla is designed for enterprises and non-technical teams. The no-code builder lets business users create AI agents, while API access and flexible deployment options support engineering teams.
Can I try Epsilla for free?
Yes. The website encourages users to get started free, and also offers a demo booking for those who want a guided walkthrough.
What data sources can I connect to Epsilla? Is there a limit to the size of the data?
Epsilla is built around RAG as a Service and supports connecting enterprise knowledge bases in various formats. Exact connector lists and data size limits should be confirmed in the official documentation or with the Epsilla team.
What LLMs and embedding models are available in Epsilla?
The platform is model-agnostic and integrates with harnesses like Codex, Claude Code, Hermes, Pi, DeepSeek Harness, and Qwen Code. For the complete list of LLMs and embedding models, refer to the official documentation.
Do you offer customization of Epsilla for specific use cases?
Yes. Epsilla offers vertical AI agent solutions for manufacturing, healthcare, financial services, legal, publishing, construction, and more. You can also contact the team to help build a vertical agent for your industry.
What deployment options does Epsilla support?
Epsilla supports managed SaaS, on-premise installation, and private cloud deployment to meet different security and compliance requirements.
Is Epsilla enterprise-grade and secure?
Epsilla is SOC 2 Type 1 certified and offers enterprise-grade multi-tenancy with granular permissions and access controls.
What is HarnessRouter and how does it relate to Epsilla?
HarnessRouter is the runtime layer Epsilla builds its agents on. It provides a unified Agent API for running harnesses like Codex and Claude Code in serverless sandboxes with sessions, streaming, files, and cost controls.
Pricing Overview
View full pricing →Epsilla offers a free tier, monthly subscription plans at $29/month, $249/month, and $2,499/month, plus a custom-priced Enterprise tier.
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