JumpCloud vs OneLogin
Side-by-side comparison of features, pricing, ratings, and alternatives.
JumpCloud is a cloud-native directory platform that unifies identity, single sign-on, multi-factor authentication, and device management in one console, positioned as an alternative to traditional on-premises Active Directory. IT teams use it to authenticate users into cloud and on-prem applications while also managing and patching the underlying Windows, Mac, and Linux devices those users work from. The platform is priced in feature packages, from device management up to full identity-and-device bundles, with higher Platform tiers adding SaaS management, zero trust access, and, more recently, governance controls extended to AI agent identities alongside human employees.
OneLogin is a cloud identity and access management platform that gives employees one secure login to reach all their corporate applications through a unified SSO portal. It supports SAML, OIDC and other federation standards, syncs with Active Directory and LDAP directories, and layers on multi-factor authentication and adaptive risk-based policies to protect access without adding friction for end users.
- Combines directory, SSO, and device management in one platform
- Package-based pricing scales by feature need
- Strong cross-platform device support
- Named enterprise customers validate scale
- Broad catalog of pre-built app integrations for fast SSO rollout
- Mobile MFA app (Protect) is straightforward for end users
- Strong directory synchronization with AD and common HR systems
- Established vendor with long track record in workforce IAM
- Full platform tiers require contacting sales
- Feature packaging can be confusing to configure
- A la carte add-ons increase per-user cost quickly
- Pricing is no longer published, requiring a sales conversation for even small teams
- Admin console can feel dated compared to newer identity platforms
- Advanced governance features are more limited than dedicated IGA tools like SailPoint
More alternatives & similar tools
Alternatives to JumpCloud
View all →Identity and access management suite covering SSO, MFA, PAM, and identity governance.
Alternatives to OneLogin
View all →The Verdict
AI-generated from listing dataJumpCloud offers an all‑in‑one cloud directory, SSO, MFA and device management platform with package‑based pricing, while OneLogin focuses on SSO, MFA and directory sync with a broader app catalog but requires sales‑driven pricing.
Key differences
- •JumpCloud includes unified device management (Windows, Mac, Linux, iOS, Android) whereas OneLogin does not list device management.
- •OneLogin provides a larger pre‑built app integration catalog and dedicated MFA app (Protect); JumpCloud’s app catalog details are not specified.
- •Pricing transparency: JumpCloud shows paid subscription with package tiers; OneLogin requires contacting sales for any pricing.
- •Support channels differ: JumpCloud offers email, chat, docs; OneLogin adds phone support for enterprise customers.
- •Governance depth: JumpCloud mentions AI‑agent identity governance; OneLogin notes limited advanced governance compared to IGA tools.
Pricing & value
JumpCloud lists paid subscription with package tiers; OneLogin provides no public pricing, requiring sales contact.
Ease of use / learning curve
OneLogin’s pre‑built app catalog and straightforward MFA app are highlighted; JumpCloud’s feature packaging can be confusing.
Features & depth
JumpCloud combines directory, SSO, MFA, and full cross‑platform device management in one platform.
Integrations & ecosystem
OneLogin lists specific key integrations (AD, LDAP, Google Workspace, Workday, Slack) and broad standards support.
Scalability
JumpCloud cites enterprise customers validating scale; OneLogin’s scale is implied but not explicitly mentioned.
Support
OneLogin offers email, support portal, and phone for enterprise; JumpCloud offers only email, chat, documentation.
Security & privacy
Both provide MFA and cloud‑native directory services; no differing security specifics are provided.
Choose JumpCloud if…
Organizations needing unified device management plus directory and SSO in one cloud platform.
Choose OneLogin if…
Enterprises prioritizing extensive app catalog, strong AD sync, and phone support, and willing to negotiate pricing.
Common questions
How transparent is pricing for each product?
JumpCloud shows paid subscription tiers; OneLogin requires contacting sales for any pricing information.
Which solution includes device management?
JumpCloud manages Windows, Mac, Linux, iOS, and Android devices; OneLogin does not list device management.
What support channels are available?
JumpCloud offers email, chat, and documentation; OneLogin adds a support portal and phone support for enterprise customers.