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JumpCloud vs OneLogin

Side-by-side comparison of features, pricing, ratings, and alternatives.

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JumpCloud
JumpCloudCloud directory platform unifying single sign-on, MFA, and device management for hybrid workforces.
OneLogin
OneLoginCloud-based single sign-on and identity management for workforce and customer apps.
Overview
Description

JumpCloud is a cloud-native directory platform that unifies identity, single sign-on, multi-factor authentication, and device management in one console, positioned as an alternative to traditional on-premises Active Directory. IT teams use it to authenticate users into cloud and on-prem applications while also managing and patching the underlying Windows, Mac, and Linux devices those users work from. The platform is priced in feature packages, from device management up to full identity-and-device bundles, with higher Platform tiers adding SaaS management, zero trust access, and, more recently, governance controls extended to AI agent identities alongside human employees.

OneLogin is a cloud identity and access management platform that gives employees one secure login to reach all their corporate applications through a unified SSO portal. It supports SAML, OIDC and other federation standards, syncs with Active Directory and LDAP directories, and layers on multi-factor authentication and adaptive risk-based policies to protect access without adding friction for end users.

Pricing
Paid (Subscription)
Contact for Pricing
Category
Identity & SSO
Identity & SSO
Best for
IT and security teams managing identity, SSO, and devices for hybrid or remote workforces
IT and security teams at mid-size to large enterprises managing workforce app access
Specifications
deployment
Cloud/SaaS
Cloud/SaaS
open source
No
No
api available
Yes
Yes
support options
Email, Chat, Documentation
Email, Support Portal, Phone (Enterprise)
key integrations
—
Active Directory, LDAP, Google Workspace, Workday, Slack
Pros & Cons
Pros
  • Combines directory, SSO, and device management in one platform
  • Package-based pricing scales by feature need
  • Strong cross-platform device support
  • Named enterprise customers validate scale
  • Broad catalog of pre-built app integrations for fast SSO rollout
  • Mobile MFA app (Protect) is straightforward for end users
  • Strong directory synchronization with AD and common HR systems
  • Established vendor with long track record in workforce IAM
Cons
  • Full platform tiers require contacting sales
  • Feature packaging can be confusing to configure
  • A la carte add-ons increase per-user cost quickly
  • Pricing is no longer published, requiring a sales conversation for even small teams
  • Admin console can feel dated compared to newer identity platforms
  • Advanced governance features are more limited than dedicated IGA tools like SailPoint
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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OneLogin
OneLogin

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miniOrange

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Ping Identity
Ping Identity

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keycloak
keycloak

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logto

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Okta
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The Verdict

AI-generated from listing data

JumpCloud offers an all‑in‑one cloud directory, SSO, MFA and device management platform with package‑based pricing, while OneLogin focuses on SSO, MFA and directory sync with a broader app catalog but requires sales‑driven pricing.

Key differences

  • •JumpCloud includes unified device management (Windows, Mac, Linux, iOS, Android) whereas OneLogin does not list device management.
  • •OneLogin provides a larger pre‑built app integration catalog and dedicated MFA app (Protect); JumpCloud’s app catalog details are not specified.
  • •Pricing transparency: JumpCloud shows paid subscription with package tiers; OneLogin requires contacting sales for any pricing.
  • •Support channels differ: JumpCloud offers email, chat, docs; OneLogin adds phone support for enterprise customers.
  • •Governance depth: JumpCloud mentions AI‑agent identity governance; OneLogin notes limited advanced governance compared to IGA tools.
DimensionWinner

Pricing & value

JumpCloud lists paid subscription with package tiers; OneLogin provides no public pricing, requiring sales contact.

JumpCloud

Ease of use / learning curve

OneLogin’s pre‑built app catalog and straightforward MFA app are highlighted; JumpCloud’s feature packaging can be confusing.

OneLogin

Features & depth

JumpCloud combines directory, SSO, MFA, and full cross‑platform device management in one platform.

JumpCloud

Integrations & ecosystem

OneLogin lists specific key integrations (AD, LDAP, Google Workspace, Workday, Slack) and broad standards support.

OneLogin

Scalability

JumpCloud cites enterprise customers validating scale; OneLogin’s scale is implied but not explicitly mentioned.

JumpCloud

Support

OneLogin offers email, support portal, and phone for enterprise; JumpCloud offers only email, chat, documentation.

OneLogin

Security & privacy

Both provide MFA and cloud‑native directory services; no differing security specifics are provided.

Tie

Choose JumpCloud if…

Organizations needing unified device management plus directory and SSO in one cloud platform.

Choose OneLogin if…

Enterprises prioritizing extensive app catalog, strong AD sync, and phone support, and willing to negotiate pricing.

Common questions

How transparent is pricing for each product?

JumpCloud shows paid subscription tiers; OneLogin requires contacting sales for any pricing information.

Which solution includes device management?

JumpCloud manages Windows, Mac, Linux, iOS, and Android devices; OneLogin does not list device management.

What support channels are available?

JumpCloud offers email, chat, and documentation; OneLogin adds a support portal and phone support for enterprise customers.