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Auvik vs PRTG Network Monitor

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Auvik
AuvikCloud-based network monitoring with automatic mapping and AI-assisted troubleshooting.
PRTG Network Monitor
PRTG Network MonitorAll‑in‑one network monitoring for IT pros and sysadmins
Overview
Description

Auvik is a cloud-based network management platform used by over 80,000 IT professionals and MSPs to get real-time visibility into their infrastructure. It automatically discovers devices and generates live network topology maps that update as the network changes, removing the need for manual diagram creation, and backs up device configurations with version history for easy comparison and recovery. The platform includes NetFlow-based traffic analysis to reveal user activity and traffic destinations, over 64 pre-configured alerts that display directly on network maps, and an integrated AI agent that analyzes network data to suggest probable root causes during troubleshooting. It supports 700+ device vendors out of the box and integrates with tools like Slack, Microsoft Teams, ConnectWise, and ServiceNow, serving MSPs and internal IT teams across manufacturing, healthcare, education, and financial services with clients reported including American Airlines, Westin Hotels, and DirecTV.

PRTG Network Monitor provides comprehensive visibility into your entire IT infrastructure, from bandwidth and servers to applications and cloud services. Its sensor‑based approach lets you monitor virtually any device or service with minimal configuration. The solution offers real‑time alerts, customizable dashboards, and extensive reporting, helping IT professionals quickly identify and resolve issues before they impact users. Integrated with VMware, Citrix, and Microsoft Azure, PRTG fits seamlessly into modern hybrid environments.

Pricing
Paid (Subscription)
Paid (Subscription)
Category
Network Monitoring
Network Monitoring
Best for
MSPs and IT teams managing multi-site network infrastructure
IT Professionals and System Administrators
Specifications
deployment
Cloud/SaaS
—
open source
No
No
api available
Yes
Yes
key integrations
Slack, Microsoft Teams, ConnectWise, ServiceNow
VMware, Citrix, Microsoft Azure
support options
—
Email, Live Chat, 24/7 Phone Support
Pros & Cons
Pros
  • Automatic, always-current network topology mapping
  • Broad out-of-the-box support for 700+ device vendors
  • AI-assisted troubleshooting reduces manual root-cause analysis
  • Strong integrations with common MSP and ITSM tools
  • Extensive library of ready‑made sensors
  • Highly customizable alerts and dashboards
  • Free tier supports up to 100 sensors
  • Strong integration with major virtualization and cloud platforms
Cons
  • Exact pricing isn't published; it scales with sites and device count
  • Feature depth is geared toward MSPs and larger IT teams rather than home networks
  • NetFlow-level analysis requires compatible network hardware
  • License cost can rise quickly for large sensor counts
  • Initial setup may be complex for beginners
  • Web interface can be slower on very large installations
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

Auvik offers automated network mapping and AI‑assisted troubleshooting for multi‑site MSPs, while PRTG provides a broader sensor library and a free tier but requires more manual setup.

Key differences

  • •Auvik auto‑discovers devices and builds live topology maps; PRTG relies on manually configured sensors.
  • •Auvik includes AI‑driven root‑cause analysis; PRTG does not have AI features.
  • •Auvik’s pricing scales with sites/devices and isn’t publicly listed; PRTG offers a free tier up to 100 sensors with per‑sensor licensing.
  • •Auvik integrates natively with MSP/ITSM tools like ConnectWise and ServiceNow; PRTG focuses on virtualization/cloud integrations (VMware, Azure).
  • •Auvik’s NetFlow traffic analysis requires compatible hardware; PRTG monitors bandwidth, latency, packet loss on any interface.
DimensionWinner

Pricing & value

PRTG provides a free tier (up to 100 sensors) and clear per‑sensor pricing; Auvik’s pricing isn’t published and scales with sites/devices.

PRTG Network Monitor

Ease of use / learning curve

Auvik auto‑discovers devices and creates live maps, reducing initial setup; PRTG requires manual sensor configuration.

Auvik

Features & depth

Auvik adds AI‑assisted troubleshooting and NetFlow analysis, capabilities not listed for PRTG.

Auvik

Integrations & ecosystem

Both offer strong integrations: Auvik with Slack, Teams, ConnectWise, ServiceNow; PRTG with VMware, Azure, Citrix.

Tie

Collaboration

Auvik’s alerts appear directly on network maps and integrates with team chat tools, supporting collaborative incident response.

Auvik

Scalability

Auvik supports 700+ device vendors out‑of‑the‑box and scales by sites/devices; PRTG can become costly as sensor count grows.

Auvik

Support

PRTG lists email, live chat, and 24/7 phone support; Auvik’s support options are not specified.

PRTG Network Monitor

Choose Auvik if…

MSPs or large IT teams managing multiple sites needing automated mapping and AI‑driven troubleshooting.

Choose PRTG Network Monitor if…

IT pros or sysadmins who want a free, sensor‑rich solution and are comfortable configuring alerts manually.

Common questions

Can I try either product for free?

PRTG offers a free tier for up to 100 sensors; Auvik does not publish a free tier or trial pricing.

Which tool requires less manual configuration?

Auvik automatically discovers devices and builds live topology maps, whereas PRTG needs manual sensor setup.

Do both products integrate with my existing ITSM platform?

Auvik integrates with ServiceNow and ConnectWise; PRTG’s listed integrations focus on VMware, Azure, and Citrix, not specific ITSM tools.