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Tidio

Tidio

Live chat, chatbots and AI support for SMBs

softwareCustomer SupportLive ChatChatbotAI Support

Pricing Plans

Explore the pricing plans to find the best fit for your needs.

Pricing Model: Freemium

Free

Free

Basic plan with limited features to try the platform.

Live chat & ticketing
Basic analytics
Limited billable conversations
Get Started

Starter

$24.17

Handle all customer conversations in one tool with smarter features.

100 billable conversations
50 Lyro AI Agent conversations (one‑off)
100 Flows visitors reached
Live chat & ticketing
Operating hours
Basic analytics
Live chat channels
Get Started
Most Popular

Growth

$49.17

Deliver faster replies with smart automation and seamless collaboration.

From 250 billable conversations
Everything in Starter
Advanced analytics
User permissions
Automatic chat assignment
Automatic reply
Live typing preview
Viewed pages history
Macros
Get Started

Plus

$300

Premium features, priority support, and advanced team management.

Custom billable conversations
Everything in Growth
Premium support
Dedicated Success Manager
Discounted usage rates
Departments
Multiproject
Custom branding
Ticketing automations
OpenAPI
Custom limits
Larger attachments
Get Started

Premium

Contact for pricing

Enterprise‑grade plan with guaranteed AI deployment, custom solutions, and volume discounts.

Everything in Plus
From 3,000 Lyro AI conversations
50% Lyro AI resolution rate
Pay‑per‑resolution billing
Mobile SDK
AI insights & CSAT
Super admin role
Custom analytics
Advanced Copilot
Security & services
Managed Lyro AI service
Slack support
Compliance
SSO
Get Started

About the Product

Unclaimed Listing
Socials
Platforms
Target AudienceSMBs and e‑commerce sites

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Tags

Live ChatChatbotAI SupportCustomer ServiceSMB