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Plain
Shared Slack‑style channels for seamless customer support
Pricing Plans
Explore the pricing plans to find the best fit for your needs.
Pricing Model: Paid (Subscription)
Foundation
$45/user/month
Great for small teams getting started with support
1,000 credits per month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in‑app channels
Linear, Jira integrations
Help Center, Knowledge Base
Most Popular
Horizon
$99/user/month
Perfect for growing teams with more complex workflows
2,500 credits per month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing for larger organizations requiring advanced governance and control
Custom credits
External AI agents
Custom workspaces
Custom contracting
Advanced security, SSO and SCIM
White‑glove onboarding
Dedicated customer success manager
About the Product
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PricingView pricing
Platforms
Target AudienceSoftware companies and SaaS support teams
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Tags
customer supportshared channelsSlack integrationreal-time chatsoftware SaaS