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Customer.io
Targeted, behavior‑triggered email, SMS and push campaigns
Pricing Plans
Explore the pricing plans to find the best fit for your needs.
Pricing Model: Paid (Subscription)
Essentials
$100/month
For teams getting started with data‑driven messaging.
5k profiles (people + objects)
AI Agent with core execution skills
1 million emails per month
2 object types
Visual workflow builder
Email and community support
Basic data integrations
Most Popular
Premium
$1,000/month
For teams scaling across channels with custom workflows.
Everything in Essentials
Custom profile volume & pricing
Custom email volume & pricing
10 object types
Elevated Agent limits + custom skills
Daily Routines (scheduled tasks)
Premium chat & email support
90‑day onboarding support
HIPAA Compliance*
Premium data integrations
Enterprise
Contact for pricing
For organizations that need dedicated infrastructure and support.
Everything in Premium
Best pricing on profile & email volume
Custom Agent limits + execution skills
Priority technical support
Migration support*
Dedicated Customer Success Manager*
Dedicated hardware
Audit logging & data governance
Dedicated Technical Implementation Specialist*
Shared Slack channel*
About the Product
Unclaimed Listing
PricingView pricing
Platforms
Target AudienceMarketers and growth teams
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marketing automationbehavioral messagingemail campaignsSMS marketingpush notifications