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Crisp

Crisp

All-in-one customer messaging platform for live chat, inbox, bots and helpdesk

softwareCustomer Supportcustomer supportlive chatteam inbox

Pricing Plans

Explore the pricing plans to find the best fit for your needs.

Pricing Model: Freemium

Free

Free

Free forever plan for solopreneurs and entrepreneurs with basic shared inbox and website chat widget.

Website chat widget
2 seats included
Shared inbox
Mobile applications
Chat SDKs
Contact form integration
E‑Commerce integrations
Push notifications
Get Started

Mini

$45

Early‑stage company plan with shared email inbox, AI credits and basic automation.

All Free features
Shared email inbox
4 seats included
Around 90 automated conversations
$5 AI credits
Shortcuts and chat triggers
Private notes
Custom email domain
Unlimited data retention
Advanced internal search
Get Started

Essentials

$95

Full‑featured support platform for small companies with omnichannel capabilities and AI credits.

All Mini features
Customer data management
10 seats included
Around 450 automated conversations
$25 AI credits
Omnichannel inbox (WhatsApp, Instagram, SMS, Line, Viber, etc.)
Workflow automation builder
AI‑powered omnichannel chatbot
Knowledge base
Analytics
Routing rules & assignment
Get Started
Most Popular

Plus

$295

AI‑first suite for medium‑sized businesses with advanced automation, white‑labeling and higher limits.

All Essentials features
20+ seats (more available)
Around 1350 automated conversations
$75 AI credits
Unlimited task automations via AI Agent
Dedicated customer portal
Ticketing system
100+ integrations
White‑labeling (remove Crisp watermark)
Enhanced rate limits
Advanced analytics
Custom dashboards
Get Started

Enterprise

Contact for Pricing

Custom solution for large‑scale companies with dedicated onboarding, SLA, custom features and unique pricing.

All Plus features
Dedicated onboarding
Personalized SLA
Custom rate limits
Unique custom features
Team training
Priority support
Get Started

About the Product

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Target AudienceSMBs and growing customer support teams

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Tags

customer supportlive chatteam inboxchatbotknowledge base