BotCircuits

C3 AI Suite

C3 AI Suite is a comprehensive, model-driven development environment that enables enterprises to design, deploy, and operate AI applications at scale. It combines data integration, model management, and operational monitoring in a single, cloud-native platform. The suite supports end‑to‑end AI lifecycles, from data ingestion and feature engineering to model training, deployment, and continuous improvement, helping organizations accelerate digital transformation and drive AI‑powered business outcomes.

Enterprise Bot

Enterprise Bot is a conversational automation platform purpose-built for contact centers and large enterprises. It combines human-like AI conversations with automated workflows to help organizations resolve customer inquiries faster, reduce operational costs, and improve customer experience without adding headcount. The platform covers the entire customer journey, from high-volume support triage to end-to-end process execution, and can be embedded directly into existing call center ecosystems. At the core of Enterprise Bot is a unified AI engine that powers omnichannel engagement across voice, email, and chat. It offers AI Agent Assist with real-time call guidance, live transcription, automated call summaries, and smart wrap-ups, enabling human agents to focus on complex conversations. For more autonomous operations, its Agentic AI capabilities can complete entire workflows from start to finish, using tool calling and Model Context Protocols to take real actions and scale intelligently. Enterprises such as Callpoint, SWICA, and Kantonsspital Winterthur have deployed Enterprise Bot to improve customer service, create digital employees, and reduce agent workload. Customer-reported results include a 60% reduction in training effort for new agents, a 30% reduction in average handling time within one week, and an 8% reduction in customer data collection effort. The platform also provides native integrations with CRM, CCaaS, and backend systems, multilingual support, and enterprise-grade security with built-in audit trails.

Crafter.ai

Crafter.ai is a no-code AI Agents Studio designed for businesses to create custom AI agents for automating various operational processes. This platform empowers companies to integrate artificial intelligence seamlessly into their existing systems, thereby enhancing operational efficiency. The studio leverages cutting-edge technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Conversation Design, all within a single, user-friendly no-code interface. It offers versatile AI solutions tailored for different business areas, including customer care, sales and marketing, human resources, and other administrative or logistical functions. With a focus on actionable insights, Crafter.ai provides a comprehensive analytics dashboard for monitoring AI agent performance in real-time. This includes key performance indicators, conversation analysis, and trend identification, all aimed at continuous optimization. The platform also ensures robust integration capabilities with existing business systems through RESTful APIs, webhooks, and native support for popular communication channels.

FinanceOps

FinanceOps is an AI-powered receivables recovery platform that uses agentic AI to recover failed and overdue payments. It engages customers across multiple channels (SMS, email, voice, webchat, payment portals), reconciles payments automatically, and ensures compliance before every interaction. The platform integrates with existing payment, billing, and ledger systems, offering a unified system of record with full audit trails.