Bettermode

Circle

Circle is an all-in-one community platform that lets digital entrepreneurs and brands host discussions, live events, and courses while managing paid memberships, all under their own branding. It combines community spaces, native iOS/Android apps, email marketing, and monetization tools like paywalls and subscriptions, used by creators such as Jay Shetty, Tim Ferriss, and Pat Flynn.

Kustomer

Kustomer is a customer service platform that pairs a built-in CRM with AI agents to handle support across the full customer lifecycle, from initial contact through retention. Its Concierge AI Agent resolves requests using full customer context across channels, while a feature called Envoy gives human agents contextual tools and information to work faster, and Architect provides a no-code workflow builder for designing support processes. The platform serves both B2C and B2B enterprises, with named customers including Sweetgreen, MeUndies, Everlane, Turo, and Hopper, and reports serving over 600 companies. Pricing is not published; the company qualifies prospects through a short assessment covering industry, company size, agent count, and monthly conversation volume before connecting them with sales.

Discourse

Discourse is a customizable, open-source community platform for building discussion forums, support hubs, and internal team spaces, powering over 22,000 communities including those run by Asana, Zoom, and GitLab. It can be fully self-hosted for free or run as a managed cloud service, with themes, plugins, and moderation tools for scaling large, active discussions.

Khoros Communities

Khoros Communities provides a scalable platform for brands to create branded forums, knowledge bases, and social spaces where customers can engage, share ideas, and solve problems together. It integrates AI-driven moderation and analytics to turn conversations into actionable insights. The solution supports deep customization, gamification, and seamless integration with existing CRM, support, and marketing tools, helping enterprises deliver consistent brand experiences across digital touchpoints.

Vanilla Forums (Higher Logic Vanilla)

Vanilla Forums, now sold as Higher Logic Vanilla following its 2021 acquisition by Higher Logic, is a customer community platform aimed at B2B and B2C companies looking to reduce support costs and boost retention. It provides Q&A discussions, federated search, and knowledge base-style self-service so customers can find answers and connect with each other outside of traditional ticketing. The platform includes a drag-and-drop layout editor for brand customization, gamification (badges, points, leaderboards), AI-powered insights and automation rules, and community analytics with both pre-built and custom reports. It integrates with major CRM and marketing platforms including Salesforce, and connects to other systems directly or via Zapier.