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SolarWinds Network Performance Monitor vs WhatsUp Gold

Side-by-side comparison of features, pricing, ratings, and alternatives.

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SolarWinds Network Performance Monitor
SolarWinds Network Performance MonitorReal-time network visibility and performance monitoring for IT pros.
WhatsUp Gold
WhatsUp GoldComprehensive network monitoring for on-prem and cloud environments
Overview
Description

SolarWinds Network Performance Monitor (NPM) delivers comprehensive, real-time insight into network health, performance, and availability. It helps IT professionals quickly identify bottlenecks, troubleshoot issues, and ensure optimal network operation across complex environments. Built on the SolarWinds Orion Platform, NPM integrates seamlessly with other SolarWinds tools, offering customizable dashboards, alerts, and reporting to streamline network management and reduce downtime.

WhatsUp Gold delivers real‑time visibility into network devices, servers, and applications across hybrid IT environments. It combines automatic discovery, customizable dashboards, and robust alerting to help IT teams quickly identify and resolve performance issues. The solution supports both cloud‑based SaaS and self‑hosted deployments, offering detailed reporting, capacity planning, and integration with popular ITSM and collaboration tools. It is designed for enterprises, MSPs, and internal IT departments that need a single pane of glass for infrastructure health.

Pricing
Paid (Subscription)
Paid (Subscription)
Category
Network Monitoring
Network Monitoring
Best for
IT Professionals and Network Administrators
Enterprises and managed service providers
Specifications
deployment
Cloud/SaaS
—
open source
No
No
api available
Yes
Yes
support options
Email, Live Chat, 24/7 Phone Support
Email, Phone, Live Chat, 24/7
key integrations
SolarWinds Orion Platform, SolarWinds NetFlow Traffic Analyzer
ServiceNow, Slack, Microsoft Teams, Splunk
Pros & Cons
Pros
  • Comprehensive real-time visibility across heterogeneous networks
  • Deep integration with SolarWinds Orion and NetFlow Analyzer
  • Highly customizable alerts and dashboards
  • Scalable for small to large enterprise environments
  • Comprehensive auto‑discovery across heterogeneous environments
  • Highly customizable dashboards and alerts
  • Broad integration ecosystem with ITSM and collaboration tools
  • Flexible deployment options (cloud or on‑premise)
Cons
  • Higher cost compared to basic open-source monitoring tools
  • Steeper learning curve for advanced configuration
  • Primarily web-based; limited native mobile app functionality
  • Pricing can be high for small teams
  • Steeper learning curve for advanced configuration
  • Limited mobile app functionality compared to desktop/web UI
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

WhatsUp Gold is the safer default for enterprises needing on‑premise or hybrid deployment and broader third‑party integrations, while SolarWinds NPM excels in deep NetFlow analysis but is SaaS‑only.

Key differences

  • •Deployment model: WhatsUp Gold supports both SaaS and on‑premise; SolarWinds NPM is cloud/SaaS only.
  • •Integration focus: WhatsUp Gold integrates with ServiceNow, Slack, Teams, Splunk; SolarWinds NPM centers on the SolarWinds Orion suite and NetFlow Analyzer.
  • •Traffic analysis depth: SolarWinds NPM explicitly offers NetFlow, sFlow, J‑Flow analysis and deep packet inspection; WhatsUp Gold does not mention these.
  • •Mobile experience: Both note limited mobile functionality, but WhatsUp Gold mentions limited mobile app versus SolarWinds' primarily web‑based UI.
  • •Target audience nuance: WhatsUp Gold targets enterprises and MSPs; SolarWinds NPM targets IT pros and network admins.
DimensionWinner

Pricing & value

Both are paid subscription models; no price details provided to differentiate cost.

Tie

Ease of use / learning curve

SolarWinds NPM notes a steep learning curve but is web‑based; WhatsUp Gold also steep, with added complexity of dual deployment options.

SolarWinds Network Performance Monitor

Features & depth

SolarWinds NPM lists NetFlow/sFlow/J‑Flow analysis and deep packet inspection, capabilities not mentioned for WhatsUp Gold.

SolarWinds Network Performance Monitor

Integrations & ecosystem

WhatsUp Gold integrates with ServiceNow, Slack, Teams, Splunk, offering a broader third‑party ecosystem than SolarWinds' Orion focus.

WhatsUp Gold

Collaboration

WhatsUp Gold explicitly supports alerts via Slack, Teams and email, facilitating team collaboration.

WhatsUp Gold

Scalability

SolarWinds NPM emphasizes scalability from small to large enterprises and deep traffic analysis for large networks.

SolarWinds Network Performance Monitor

Support

WhatsUp Gold offers 24/7 phone support plus email, live chat; SolarWinds provides 24/7 phone but no email listed.

WhatsUp Gold

Choose SolarWinds Network Performance Monitor if…

Organizations prioritizing deep NetFlow traffic analysis and a unified SolarWinds Orion ecosystem.

Choose WhatsUp Gold if…

Enterprises or MSPs needing on‑premise or hybrid deployment and wide third‑party integrations.

Common questions

Can WhatsUp Gold be deployed on‑premise?

Yes, it supports both SaaS and on‑premise deployments.

Does SolarWinds NPM provide NetFlow or sFlow analysis?

Yes, it analyzes NetFlow, sFlow, and J‑Flow data and offers deep packet inspection.

Which tool integrates with ServiceNow?

WhatsUp Gold lists ServiceNow as a key integration; SolarWinds NPM does not.