Service Fusion vs SingleOps

Service Fusion is a cloud-based field service management platform for service contractors, covering scheduling and dispatch, customer management, estimates, invoicing, and payments from one system. The company states it serves more than 6,500 customers and 40,000 active users across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services. The platform includes route-optimized dispatch, a technician mobile app, GPS fleet tracking with driver-behavior monitoring, QuickBooks integration, contactless eSignature, and job costing on higher tiers. Pricing is published directly on the website across three plans - Starter, Plus, and Pro - all with unlimited users and month-to-month terms with no long-term contract required.

SingleOps is business management software for tree care and landscaping companies, built since 2013 to replace paper-based estimating, scheduling, and invoicing with a single digital system. The product is now part of Granum, which also owns LMN (landscaping software) and Greenius (training), though SingleOps continues to operate as its own branded product with dedicated pricing tiers. The platform covers digital estimating and proposals, tree inventory tracking with species/condition/risk mapping, time-based crew scheduling and routing, digital work orders with photos and checklists, and invoicing with signature capture and mobile checkout. Pricing is tiered by crew count - Essential (single crew), Plus (1+ crews), and Premier (3+ crews) - each available on monthly or discounted annual billing.

• Publishes clear, itemized pricing for all three tiers directly on the website, unlike many field service competitors.
• Serves a wide range of trades (25+ industries), so it is not narrowly locked to one vertical.
• Unlimited users on every plan, so pricing does not scale with headcount.
• No long-term contract requirement, with month-to-month terms available.

• Publishes clear tiered pricing by crew count directly on the website.
• Purpose-built for tree care and landscaping, with tree-specific inventory and risk-mapping features not found in generic field service tools.
• Offers three tiers that scale from single-crew operators up to multi-crew businesses.
• Backed by Granum, giving access to sibling products like LMN and Greenius training.

• Job costing, inventory management, and the open API are gated behind the Plus and Pro tiers, not included in Starter.
• GPS fleet tracking is an optional paid add-on rather than included in any base plan.
• Monthly (non-annual) billing costs noticeably more per month than the annual rate across all three tiers.

• Additional office or sales user seats cost extra ($50-$150/mo depending on plan) on top of the base subscription.
• Route optimization and business insights reporting are reserved for the top Premier tier.
• The product now lives under the Granum corporate domain rather than its own independent site, which can make it harder to find as a standalone brand.