GetResponse vs Moosend
Side-by-side comparison of features, pricing, ratings, and alternatives.
GetResponse is an email marketing and marketing automation platform offering AI-assisted email content generation, drag-and-drop automation workflows, landing pages, popups and forms, and SMS and web push campaigns, plus e-commerce features like abandoned cart recovery. Higher tiers add webinar hosting, a website builder, and paid course and community tools for creators monetizing an audience. Plans scale by contact list size, with Starter, Marketer, and Creator tiers priced from about $19/month at 1,000 contacts and a custom Enterprise tier adding SMS marketing, transactional email, and single sign-on. GetResponse serves a broad mix of entrepreneurs, e-commerce stores, and creators -- the company states it serves more than 350,000 customers across 160+ countries.
Moosend is an email marketing and marketing automation platform, now owned by Constant Contact, used by businesses ranging from small teams to large brands. It covers campaign creation, automated customer journeys, landing pages, and subscription forms in one system, with AI features to help generate and optimize content. Pricing scales with contact list size rather than flat tiers, with a Pro plan for most users and custom Moosend+ and Enterprise plans for teams that need add-ons like dedicated IPs, transactional email, or SSO.
- Combines email, automation, landing pages, and webinars in one platform rather than separate tools
- Pricing scales predictably with contact list size
- Creator tier's course/monetization tools differentiate it from pure email tools
- Annual billing offers a meaningful discount (~18%) over monthly
- Free 30-day trial with no credit card required
- Pricing that scales cleanly with list size instead of confusing feature gates
- Backed by Constant Contact, adding stability and cross-channel options like SMS
- Includes landing pages and forms without extra tools
- Costs rise quickly as contact list size grows across all tiers
- SMS marketing and transactional email are reserved for the custom Enterprise tier
- AI content generation is capped on the entry-level Starter plan
- Exact dollar pricing for the Pro plan is not shown without entering a contact count
- Advanced features like SSO, dedicated IPs, and custom dashboards are paid add-ons
- Less brand recognition than larger players like Mailchimp or ActiveCampaign
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The Verdict
AI-generated from listing dataMoosend offers a straightforward, list‑size‑based pricing model with core email, automation, landing pages and optional add‑ons, while GetResponse bundles more diverse tools (webinars, courses, SMS) but its pricing escalates quickly and some features are limited to higher tiers.
Key differences
- •GetResponse includes built‑in webinars and creator/course tools; Moosend does not.
- •SMS and advanced e‑commerce personalization are only in GetResponse’s Enterprise tier, whereas Moosend offers transactional email as an add‑on.
- •Moosend’s pricing scales cleanly with contact count; GetResponse’s costs rise sharply as lists grow.
- •Moosend provides 24/7 live chat and email support; GetResponse lists only 24/7 chat support.
- •Moosend lists specific integrations (Shopify, WordPress, Salesforce); GetResponse’s integration list is not detailed in the facts.
Pricing & value
Moosend scales directly with list size and has a free tier; GetResponse’s price jumps quickly as contacts increase.
Ease of use / learning curve
Both provide drag‑and‑drop builders for emails, automations, and landing pages; no clear advantage stated.
Features & depth
GetResponse adds webinars, course creation, SMS, and AI product recommendations not offered by Moosend.
Integrations & ecosystem
Moosend explicitly lists Shopify, WordPress, Salesforce integrations; GetResponse integration details are not provided.
Collaboration
Neither product’s facts mention team collaboration features; no distinction can be made.
Scalability
Moosend’s pricing model and add‑on approach support growth without feature gating; GetResponse’s costs rise sharply with size.
Support
Moosend offers email and live chat; GetResponse lists only 24/7 chat, lacking email support.
Choose GetResponse if…
Businesses that need webinars, courses, or SMS and can absorb higher costs as they grow.
Choose Moosend if…
Small‑to‑medium businesses needing core email/automation with predictable list‑based pricing.
Common questions
Which platform is cheaper as my contact list grows?
Moosend scales directly with list size; GetResponse’s price increases sharply with contacts, making Moosend generally cheaper.
Do either platforms include SMS or transactional email?
SMS is only in GetResponse’s Enterprise tier; Moosend offers transactional email as a paid add‑on.
Can I run webinars directly in the platform?
Yes, GetResponse hosts live and automated webinars; Moosend does not provide webinar functionality.