Datto vs N-able Backup (formerly SolarWinds Backup)
Side-by-side comparison of features, pricing, ratings, and alternatives.
Datto is a comprehensive backup and disaster recovery platform designed for Managed Service Providers (MSPs) and IT teams. It provides a robust solution for protecting business data and ensuring business continuity in the event of a disaster. With Datto, users can easily manage backups, recover data, and ensure that their systems are always available.
N-able Backup provides MSPs with centralized, policy‑driven backup and recovery for Windows, Linux, and virtual environments. The service stores encrypted data in N-able's multi‑region cloud, offering rapid restores and ransomware protection. The platform integrates with the N-able RMM suite, delivering single‑pane visibility, automated reporting, and flexible billing per client. It supports both on‑premises and cloud workloads, making it a comprehensive data protection solution for managed service providers.
- Comprehensive backup and recovery solution
- Scalable and customizable to meet business needs
- Easy to use and manage
- Integrates with popular MSP tools and platforms
- Deep integration with N-able RMM for unified management
- Strong encryption and ransomware detection
- Multi‑region storage ensures high availability
- Fast, granular restores for both files and VMs
- Requires subscription and may incur additional costs
- May require technical expertise for setup and configuration
- Limited free trial or demo options available
- Pricing requires contact with sales; no transparent public rates
- Primarily targeted at MSPs, less suited for individual small businesses
- Limited third‑party integrations outside the N-able ecosystem
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Comprehensive and secure data protection for physical, virtual, and cloud environments.
The Verdict
AI-generated from listing dataDatto offers a clearer subscription model and higher SLA (99.99%) with broader MSP tool integrations, while N-able Backup provides stronger ransomware detection and multi‑region resilience but with opaque pricing.
Key differences
- •Datto’s SLA is 99.99% versus N-able’s 99.9%.
- •N-able includes built‑in ransomware detection; Datto does not mention it.
- •Datto lists integration with many MSP tools; N-able notes limited third‑party integrations.
- •Pricing is transparent (subscription) for Datto; N-able requires sales contact and has no public rates.
Pricing & value
Datto states a paid subscription; N-able’s pricing is unknown and requires sales contact.
Uptime & reliability
Datto guarantees 99.99% uptime; N-able guarantees 99.9%.
Security features
N-able explicitly offers AES‑256 encryption plus ransomware detection; Datto mentions encryption only.
Integration ecosystem
Datto integrates with popular MSP tools; N-able notes limited third‑party integrations.
Regions & compliance
Both provide datacenters in US, EU, and APAC.
Scalability & customization
Datto highlights scalable, customizable recovery options; N-able does not specify.
Lock‑in risk
N-able’s deep tie to its own RMM may lock customers into the N-able ecosystem.
Choose Datto if…
MSPs needing transparent pricing, higher SLA, and broad tool integrations.
Choose N-able Backup (formerly SolarWinds Backup) if…
MSPs prioritizing ransomware detection and already using N-able RMM.
Common questions
What is the uptime guarantee for each service?
Datto: 99.99% SLA; N-able Backup: 99.9% SLA.
How is pricing disclosed?
Datto lists a paid subscription model; N-able requires contacting sales, with no public rates.
Does either product include ransomware protection?
N-able Backup includes built‑in ransomware detection alerts; Datto does not mention ransomware protection.